Content moderation on social media has become one of the most daunting challenges of our time. Nowhere is the need for action more urgent than in the fight against terrorism and extremism. Yet despite mass content takedowns, account suspensions, and mounting pressure on technology companies to do more, hate thrives online. Here, PUP Speaks speaker Tamar Mitts offers a novel account of how content moderation shapes the activity of harmful content producers, often exacerbating rather than combatting the most pervasive extremist ideologies. Her solution? Rather than leaving hearts and minds in the hands of Big Tech, we need public policy that governs his new Wild West of belief.
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Tamar Mitts is an Assistant Professor at the School of International and Public Affairs and a Faculty Member at the Saltzman Institute of War and Peace Studies, the Institute of Global Politics, and the Data Science Institute at Columbia University.